Curse

D20kinda_guy · Jul 17, 2009, 02:59 AM // 02:59

I also received a Code=045 ban today, after not having been logged into the game for some days, although I have never used a debit or credit card to buy anything from the in game store, never have. American player by the way. If this is a 3rd party hacking accounts, then it is a decidedly bad play on A-Net's behalf to not send a general e-mail to the accounts that may have been compromised, instead of just perma-banning them with no explanation. I have never personally had a warning or ban of any sorts, so this was extremely upsetting when I tried logging in today. I submitted a ticket then searched for and found this topic. Glad it wasn't only me but it sucks all the way around just the same.

pumpkin pie · Jul 17, 2009, 03:08 AM // 03:08

If I remember correctly, the only time I get a Code=045 was when someone changed my password.

D20kinda_guy · Jul 17, 2009, 03:16 AM // 03:16

The error Code=045 on my screen says "Your Guild Wars account has been terminated for a breach of the User Agreement and/or Rules of Conduct. This action is permanent (Code=045)" So as I see it, I havn't insulted anyone, bought/sold gold for real world cash, botted, leeched, or afk farmed, and have been playing since October 2005, without even so much as a warning. So yeah, I was upset at seeing that today.

Dr Evove · Jul 17, 2009, 05:31 AM // 05:31

I was banned yesterday, contacted suport and got my account back today.

Gonzo_Neo · Jul 17, 2009, 10:20 AM // 10:20

Im Euro ( spanish ) and sent the mail yesterday 22:30PM ( GTM+1) and still nothing

I hope that they will answer me today :S

YunSooJin · Jul 17, 2009, 11:16 AM // 11:16

how are hackers getting your email in order to try to hack into your account?

Smarty · Jul 17, 2009, 12:20 PM // 12:20

I'd like to know more about this third party hacking business. Has anyone who's been banned then unbanned because their account had had a hack attempt against it come back to their account and found stuff missing, or is it all ok? Are there any people who've been hacked rather than banned in the last day or so? Has ANet found out who/what's doing it yet and put in safeguards to stop it succeeding, or are the rest of us still vulnerable to whatever it is that's been trying to hack people's accounts?

Morgoth the dark · Jul 17, 2009, 12:26 PM // 12:26

Quote:

Originally Posted by killerbot3009

i got a code 045 after playing for a few hours yesterday. i havent done anything wrong as far as i know, its a bit odd that it was fine yesterday at 11:00 did some gvg's then come on this morning to a perma blocked account. i have contacted support, but getting no responce. this is a bit annoying as i have recently just purchaced new storage slots and char extreeme makeovers.

its a bit annoying really seeing as i have put 4000 hours of play into this account.

yea i've got a ban too, for obviously no reason.
But i got it back today, i've spammed their support and voila, here i have it back

They say it was a third party log in, but hey, at least i've got my acc. back.

syclone · Jul 17, 2009, 03:15 PM // 15:15

tried to log on last night and got the 045, sent in a ticket but haven't heard anything back just yet. I am in american and haven't bought anything from the online store since eotn.
Hopefully will get straightened out.

Raven Wing · Jul 17, 2009, 03:32 PM // 15:32

I have decided that I want to buy a makeover thingy, but since I got no credit card a friend of mine will use his and I hand him the cash. I wonder if using a credit card on another person than the name the account is registered with would cause my account to be banned?
anyways I think Ill wait a bit before I buy and hope this problem gets solved.

Gonzo_Neo · Jul 17, 2009, 04:44 PM // 16:44

Well my account is unbanned at least ^^

syclone · Jul 17, 2009, 05:11 PM // 17:11

just got email from support, same as everyone else, banned because of 3rd party. acct unbanned and should be good to go

D20kinda_guy · Jul 17, 2009, 05:23 PM // 17:23

My account has been restored, same 3rd party reasoning. Sounds to me like its a-net that got hacked and we were the bystanders that got the fallout from it.

Inde · Jul 17, 2009, 06:59 PM // 18:59

Quote:

Originally Posted by Gaile Gray

Yesterday, a modest number of Guild Wars accounts were accessed without authorization by a third party. This did not happen through a security breach within Guild Wars; rather, a hacker obtained account credentials through an external source and accessed player accounts using the account/user name and password. A very small number of players had items removed from their accounts, but for the most part, the characters and items were not disturbed in any way.

The Support Team became aware of this situation soon after it began, and team members immediately blocked access to all the accounts in order to protect them from harm. If you find that your account has been blocked, please contact the support Team right away. Team members will help you regain access to your account, after which we are asking that you immediately change the password to help ensure its security in the future.

If you have any questions, our support team will be happy to answer them or you can post a question on this Support Issues page. Thanks. -- Gaile 17:21, 17 July 2009 (UTC)

http://wiki.guildwars.com/wiki/User_...t_Access_Issue

wetwillyhip · Jul 18, 2009, 08:05 AM // 08:05

It says my account has been terminated as well. this i frustrating! 4000+ hours, tons of achievements, titles, elite armors, money, all down the drain. Although I do find it odd that we're all writing these posts on the day.... i hope it's a big error. I've already emailed support. I have no reason to be banned.. I have done nothing against the EULA and rules of conduct. I hope i can get back in my account.

Show Some Skin · Jul 18, 2009, 08:21 AM // 08:21

Are people still getting hacked or was it only yesterday?

D20kinda_guy · Jul 18, 2009, 10:53 AM // 10:53

No one else in my alliance, a big one at that, seemed to have this problem. And as of yet havn't heard anyone in the game talking about it. I have changed my password, and fortunately no items or cash were removed from my account. I'd still like to know, however, if this was "a hacker that obtained account credentials through an external source and accessed player accounts using the account/user name and password" as Gaile claims, how this wouldn't be a "breach within Guild Wars" seeing as "a hacker obtained account credentials through an external source and accessed player accounts using the account/user name and password" Just a thought.

Smarty · Jul 19, 2009, 10:02 AM // 10:02

Thanks for the link, Inde. What "external source" though, Gaile? Gah.

immortius · Jul 19, 2009, 01:09 PM // 13:09

Quote:

Originally Posted by D20kinda_guy

No one else in my alliance, a big one at that, seemed to have this problem. And as of yet havn't heard anyone in the game talking about it. I have changed my password, and fortunately no items or cash were removed from my account. I'd still like to know, however, if this was "a hacker that obtained account credentials through an external source and accessed player accounts using the account/user name and password" as Gaile claims, how this wouldn't be a "breach within Guild Wars" seeing as "a hacker obtained account credentials through an external source and accessed player accounts using the account/user name and password" Just a thought.

Because it is an external source? Key loggers, phishing scams, or stealing logins from a Guild Wars related forum/voice communication server/auction site where people were stupid enough to use the same id/password are all external ways of obtaining credentials.

goodrix · Jul 19, 2009, 01:35 PM // 13:35

Permanent ban here too (code 045). I haven't logged in since July 16 and just discovered today the ban. I haven't done anything in particular, just played with h/h for an hour. (maybe the henchies /reported me for abuse

Contacted support and waiting on reply.